A little touch of AI today. A whole different way of working tomorrow.
Two-business-day turnaround on every inquiry. Real humans, no auto-responders.
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For many small offices, you're typically live on the cloud platform in 2 to 3 days, with full native number porting completing within 2 to 5 weeks behind the scenes — and you don't wait for the second part to start using the system.
Here's how. Within 2-3 days we stand up the platform (phones, calling features, voicemail, mobile and desktop apps) and route your inbound calls from your existing carrier to your new cloud lines via port-to-forward. Customers reach you on the new system immediately — they have no way of knowing the call was forwarded. Your team is using the new platform on day three.
The actual number porting runs in parallel and takes a minimum of roughly 10 business days of paperwork with the losing carrier — that timeline is not under our control. Bigger projects (multiple sites, AI auto-attendant, custom voiceover, deeper integrations) push toward the 5-week end. The old system stays live throughout — no downtime.
Most legacy providers will quote 6 to 8 weeks just to get you to day one.
Every one of them. Main lines, DIDs, toll-free, fax. Number porting is a standard part of every migration we do — we handle the paperwork with the losing carrier on your behalf.
Pricing depends on your team size, which tier fits (Essential, Pro, or Enterprise), and what you bundle in — AI auto-attendant, CRM integration, voiceover production, and so on. We quote every project individually so you get a number tailored to your actual setup, not a sticker price built for someone else's business.
What you can count on either way: a free phone number, a free desk phone or headset with every Pro license, unlimited domestic + 33-country international calling, and a written fixed quote within two business days of our first conversation.
No. Many customers run cloud voice entirely on desktop/mobile softphone apps. If you want desk phones, we'll recommend IP phone models that work cleanly with the platform. Conference rooms, paging systems, and overhead speakers are usually fine to keep.
For most customers we deploy a familiar press-1-for-X menu — the kind callers already know how to use — but with a polished AI voice instead of robotic text-to-speech or expensive studio recordings. You pick a voice (studio talent, your own, or one of your team's), and that becomes the voice callers hear forever, even as you update menus over time.
The big advantage: updating a menu used to mean scheduling a recording session every time. Now you just retype the script and the same voice reads it. Holiday hours, new departments, new pricing — all updated in minutes, voice stays consistent.
If you want to go further later — a natural-language AI that understands "I need to reschedule my Thursday appointment" without a menu — that's a Phase 2 add-on we can layer on top whenever you're ready.
We build to whatever your state and industry requires — single-party consent, two-party consent, beep tones, retention windows, encryption at rest. For regulated industries that need it, the underlying platform supports BAA-eligible configurations.
Specifics vary by jurisdiction and use case — anything described here is general guidance, not a binding compliance commitment. See our Terms for what's binding and our Privacy Policy for how recordings and retention are handled.
No — and that's exactly why a lot of our customers come to us. AI call handling solves a different problem depending on where you're starting.
If you don't have a receptionist today, AI becomes your front door. It picks up every call instantly, sounds professional, routes people to the right person, and never costs you a missed lead because nobody was around to answer. For a lot of small businesses, it's the first time their phone has actually been answered consistently.
If you do have a receptionist, AI covers what they can't. A human can't sit at the phone 24/7 — AI does. After-hours, weekends, lunch breaks, when two calls hit at once — those are the calls AI catches that used to roll to voicemail. During business hours your team stays in the loop on anything that needs a human touch.
We deploy in two phases. Phase 1 is a voiced press-1 auto-attendant — familiar menu, polished AI voice, instant updates when your hours or departments change. Phase 2 layers in a conversational AI that understands natural speech, books simple appointments, answers FAQs, and qualifies leads.
One rule holds across both: if a caller wants a human, they get one. Ask outright, get stuck, or just say "let me talk to a person" — during your live hours the AI transfers without friction. That's the difference between AI that helps and AI that traps people in a menu.
Cloud voice, AI, and integration work — anywhere in the continental US, all delivered remotely. We can deploy and support a customer in any state because the platform is cloud-based and the work happens over the wire.
On-site work — cabling, hands-on installation, in-person training — is something we handle case-by-case based on geography. If your project needs feet on the ground, let's talk about it; we'll be straight with you about whether we can cover it directly or whether it makes more sense to coordinate with a local provider.